Profile and Help
Objective: Gain an understanding of the functionality of the support in the Work Planner pane.
The following tabs provide support functions to the Work Planner module.
Profile
Work Planner users can manage their user profile through the “Profile and Settings” option in the Navigation Sidebar. Users can update personal and organizational identification info or adjust regional settings to reflect their current locale and time zone. Work Planner's user profile is the Predictor profile.
The following screen will display and will allow users to update their personal information, such as First Name and Last Name, or organization information such as Company Name, Job Title or Department.
Help
On the Work Planner module, "Help" menu is located at the bottom of the Navigation Sidebar. Selecting the "Help" menu displays four options to choose from.
Knowledge Base
This will take you to the online resource containing numerous articles and guides. By selecting Knowledge Base (KB) from the menu, will authenticate the user and open the full Predictor KB.
Learning Resources
Selecting the Learning Resources option will take you to an authentication page for accessing the Brightly Academy. Simply enter your username and password to access the Academy if applicable. Users can also register themselves to access the Brightly Academy if they do not have an account.
Report Issue or Problem
Any issues relating to the Work Planner can be reported to Assetic using the Report Issue or Problem function.
Click "Report Issue or Problem" option from the help menu, fill in the form and click "Send". This action will forward the details to the developer team at Assetic.
Apps & Downloads
Click the "Apps & Downloads" option from the "Help" menu to download the latest version of Predictor Desktop (if applicable to your Member settings) or Work Planner.
